The Denuo Novo Rewards Alliance is our exclusive, points-based loyalty program that rewards you every time you shop. Members earn points with every purchase, unlock access to VIP tiers, and enjoy special perks along the way.

To get started, simply create an account or log in to your existing DenuoNovo.com account and explore the Rewards Alliance Page.

Joining is easy:

1. Visit the sign-up page and enter your email.
2. We will send you a one-time code to verify.
3. Enter the code, and you are automatically enrolled in the program.
If you already have a DenuoNovo.com account, you're already a member! Just log in to start earning.

As a member, you'll enjoy:

• Points earned on every purchase
• Access to VIP tiers with added benefits
• Early access to select new products
• Special offers and bonuses
The more you shop and engage, the more you earn!

Everyone is welcome—except unauthorized resellers. No purchase is necessary to create an account and start earning.

There are many ways to earn points:

• Create an Account – Sign up and earn a welcome bonus once you complete a purchase.
• Follow Us – Connect with us on Instagram and Facebook.
• Shop – Earn points for every dollar you spend. *Please note: All points are awarded based on the amount spent in USD; some exclusions may apply.
• Refer a Friend – Share your referral link. Once they make a qualifying purchase, you both earn rewards!

Points expire 365 days after they are earned. Don't let them go to waste!

Points are added to your account once your order has been paid in full.

All points are awarded based on your subtotal in USD. Points are not awarded for shipping and taxes; some exclusions may apply.

Unfortunately, points are not awarded for any amounts paid with a Denuo Novo gift card. The amount paid with a Denuo Novo gift card does not count toward your total spend either.

However, if the total exceeds the gift card balance, you will earn points on the amount paid with other payment methods, and that amount will be added to your total spend.

Yes! All qualifying purchases made on DenuoNovo.com before April 2, 2025 have earned you points automatically. These were calculated based on your total spend using the email associated with your account.

Please note: Purchases made through ANOVOS or while not logged into your account are not eligible. If you believe your balance is incorrect, contact us at customerservice@denuonovo.com.

1. Log in to your account.
2. Shop and head to checkout.
3. Use the dropdown menu to apply your points. *To redeem, your order subtotal must be $500 USD or more. Cannot be combined with other coupon codes.

Your point balance and VIP tier status are visible on both the Rewards Alliance Page and your Orders page when logged in.

No. Rewards can only be redeemed on orders with a minimum subtotal of $500 USD.

Yes, you can redeem your rewards during site-wide sales. However, coupon codes cannot be combined with Rewards redemptions.

To claim your points, log into your account and click the “Follow Us” buttons in the "Ways to Earn" section on the Rewards Alliance Page. This lets us confirm your follow and apply your points.

Thank you so much for sharing us with your friends! We really appreciate it.

Referred friends must be first-time customers in order for both of you to receive the referral rewards. To refer a friend:

1. Log in to your account. 2. Navigate to the Refer A Friend section on the Rewards Alliance Page. 3. Enter your friend’s email to send them your unique referral link. Once your friend makes their first qualifying purchase of $500 USD or more, you’ll receive your referral reward within 24–48 hours of order payment. If you don’t see your points after that, please contact customer service with your friend’s name and email.

Referral rewards are only eligible

If you return a product, the points earned from that order will be deducted.

If you paid with points, those points will be returned to your balance once the return is processed.

Points are not automatically adjusted for canceled items, except for cancellations due to unavailable product.

No. Points can only be earned from purchases made directly through DenuoNovo.com.

All members start at Bronze Tier. As your annual spend increases, you'll move up to higher tiers:

• Silver Tier: Spend $1,500 USD in a rolling 12-month period • Gold Tier: Spend $2,500 USD in a rolling 12-month period

Your VIP tier and perks are active for one year from the day you qualify. Your tier status is visible in your account, and you'll be notified by email when you level up.

*Payments made with a Denuo Novo gift card do not count toward your total spend.

Yes! Purchases made in the 12 months prior to the launch (April 2, 2025) will count toward your VIP status, as long as you were logged into your account.

Silver and Gold VIP members receive exclusive email notifications about new releases before they go public, giving you the first opportunity to order.

Yes! Gold Tier members enjoy free standard U.S. shipping on all orders within the continental U.S. This benefit is automatically applied at checkout.

Your VIP Tier status is valid for one year from the date you qualify. To maintain or upgrade your tier, continue shopping and engaging with Denuo Novo.

If you returned a recent purchase that had helped you qualify for a higher tier, the associated points were removed and your tier was adjusted accordingly.